Legal notice
Legal Notice
This Legal Notice applies to the Cardivexa website, online store, digital content, customer communications, and products offered through https://cardivexa.com.
It should be read together with our Terms of Service, Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and Your Privacy Choices page.
Last updated: August 11, 2026
1. Store Information
Store Name: Cardivexa
Business Type: Online Retail Store
Primary Category: Cardio Fitness Equipment and Accessories
Website: https://cardivexa.com
Email: arshaborly@gmail.com
Phone: +1 (936) 260-5549
Business Address:
Cardivexa
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong
This address is provided for business correspondence and legal notices. It is not automatically a product return address.
Do not send products or returns to this address unless Cardivexa has provided written return authorization and confirmed that it is the correct return destination for your order.
2. Nature of Our Business
Cardivexa is an online retail store offering products associated with cardio exercise, running, aerobics, jumping, home fitness, workout accessories, recovery, and related activities.
Product availability, brands, models, specifications, fulfillment locations, and shipping destinations may change over time.
References to Cardivexa as “we,” “us,” or “our” refer to the operator of the Cardivexa online store.
3. General Information Notice
Content provided on Cardivexa is intended for general shopping, product-information, and educational purposes.
Although we make reasonable efforts to maintain accurate and current information, website content should not be treated as professional medical, fitness, engineering, legal, tax, or safety advice.
Customers should consult an appropriately qualified professional when advice is necessary for their individual health, physical condition, installation environment, legal obligations, or intended use.
4. Product Information
We make reasonable efforts to present accurate:
- Product names
- Descriptions
- Photographs and videos
- Dimensions and weights
- Materials and colors
- Compatibility information
- Included parts and accessories
- Assembly requirements
- Weight and user limits
- Safety warnings
- Inventory information
- Pricing
However, reasonable variations may occur because of:
- Manufacturer or supplier updates
- Manufacturing tolerances
- Packaging changes
- Manual measurement
- Lighting and photography
- Screen and device settings
- Product-batch differences
- Technical or data-entry errors
Photographs may include props, demonstration accessories, or background objects that are not included unless expressly identified as included.
Customers should review the complete product listing before purchasing. If a material product characteristic differs from the description, contact Cardivexa according to our Return & Refund Policy.
5. Product Selection and Suitability
Customers are responsible for reviewing the product’s specifications and determining whether it is appropriate for their intended use, subject to applicable consumer law.
Before ordering, consider:
- Product dimensions
- Available exercise space
- Ceiling and wall clearance
- Floor type and load capacity
- User weight and height limits
- Age recommendations
- Required assembly
- Storage requirements
- Indoor or outdoor suitability
- Compatibility with other equipment
- Required safety accessories
- Physical ability and experience
A product’s general description does not guarantee suitability for every individual, location, exercise program, or unstated purpose.
This section does not remove rights relating to materially inaccurate descriptions, defective products, or guarantees that cannot legally be excluded.
6. Exercise and Fitness Safety
Exercise and the use of fitness equipment may involve risks including:
- Falls
- Collisions
- Overexertion
- Muscle or joint injury
- Loss of balance
- Equipment movement
- Product failure
- Property damage
- Serious personal injury
Before using a product:
- Read all instructions and warnings
- Confirm that every required part is present
- Assemble and secure the product correctly
- Inspect the product for visible damage or instability
- Observe all age, height, and weight limitations
- Use the product on an appropriate and stable surface
- Maintain adequate clearance
- Use suitable footwear, clothing, and protective equipment
- Provide adult supervision when required
- Keep children, pets, and bystanders away from the exercise area
- Stop using the product if it becomes loose, damaged, unstable, worn, or unsafe
Do not modify, overload, misuse, or use a product for a purpose inconsistent with its instructions.
7. Trampoline and Jumping Product Notice
Jumping and trampoline-related products may present particular risks of falls, collisions, entrapment, and serious injury.
Users must follow all product-specific warnings and instructions, including requirements concerning:
- One-person use
- Adult supervision
- Weight limits
- Ceiling clearance
- Level surfaces
- Safety enclosures or handles
- Inspection of springs, cords, mats, legs, frames, and fasteners
- Prohibition of flips, stunts, or unintended use
- Keeping the area clear of hazards
Do not assume a product is appropriate for children merely because it is compact or intended for home use. Review the product’s stated age and supervision requirements.
8. Medical and Health Disclaimer
Cardivexa does not provide medical advice, diagnosis, treatment, or rehabilitation services.
Website content and product descriptions do not guarantee that a product or exercise program will:
- Prevent, diagnose, treat, or cure a medical condition
- Produce weight loss
- Improve cardiovascular health
- Reduce a specific health risk
- Increase fitness or athletic performance
- Provide a particular result within a particular period
- Be safe or appropriate for every individual
Individual experiences and results vary.
Consult a qualified healthcare professional before beginning or changing an exercise program, particularly if you:
- Have a cardiovascular or respiratory condition
- Have an injury or mobility limitation
- Are pregnant
- Are recovering from surgery
- Take medication affecting exercise tolerance
- Have been advised to restrict physical activity
- Experience pain, dizziness, faintness, chest discomfort, or unusual shortness of breath
Stop exercising and obtain appropriate assistance if concerning symptoms occur. In an emergency, contact local emergency services.
9. Product Safety Incidents
If a product appears damaged, unstable, defective, incomplete, or unsafe:
- Stop using it immediately
- Prevent others from using it
- Retain the product and packaging
- Take photographs or videos when safe to do so
- Record the order number and product information
- Contact Cardivexa promptly
Reporting a concern does not by itself establish that a product is defective or subject to recall. We may request additional information to investigate the matter and comply with applicable safety obligations.
Nothing in this notice prevents a customer from contacting a manufacturer, healthcare provider, emergency service, consumer-protection agency, or product-safety authority directly.
10. Recalls and Corrective Actions
Customers must stop using products that are subject to an official recall or stop-use notice and follow the applicable instructions.
When Cardivexa becomes aware of a material recall or corrective action affecting a product we supplied, we may use available order information to communicate:
- Stop-use instructions
- Inspection procedures
- Repair information
- Replacement information
- Refund instructions
- Disposal requirements
- Manufacturer or authority contact details
Recall remedies may be administered by Cardivexa, the manufacturer, distributor, or another responsible party, depending on the circumstances and applicable law.
11. No Guaranteed Results
Fitness results depend on numerous factors outside Cardivexa’s control, including:
- Frequency and intensity of exercise
- Nutrition
- Sleep
- Age
- Health
- Fitness level
- Exercise technique
- Product use
- Individual physiology
- Consistency
Customer testimonials, reviews, photographs, demonstrations, or examples describe individual experiences and do not guarantee identical or typical results for every customer.
Any material connection between Cardivexa and a reviewer or endorser should be disclosed where required by law.
12. Pricing and Availability
Prices, promotions, product availability, shipping options, and specifications may change before an order is accepted.
We may correct:
- Typographical errors
- Pricing errors
- Product-description errors
- Inventory errors
- Promotional errors
- Shipping-calculation errors
- Technical errors
If an order is affected by a material error, we may contact the customer, cancel the affected item, or provide a refund.
We will not charge a corrected higher price without customer agreement when consent is required by law.
13. Orders and Payment
Submitting an order does not guarantee acceptance.
Cardivexa may lawfully decline, limit, review, or cancel an order because of:
- Product unavailability
- Payment failure
- Suspected fraud
- Unauthorized payment use
- Pricing or listing errors
- Shipping restrictions
- Legal or safety restrictions
- Excessive purchase quantities
- Violation of store policies
If Cardivexa cancels a paid order, the affected amount will be refunded to the original payment method.
Payments may be processed through third-party payment providers under their applicable terms and privacy practices.
14. Shipping and Delivery
Order processing, shipping charges, estimated delivery times, tracking, international shipments, address errors, split shipments, and lost-package procedures are governed by our Shipping & Delivery Policy.
Shipping and delivery dates are estimates unless expressly guaranteed.
Cardivexa will not exclude responsibility for shipping obligations or customer remedies that cannot legally be excluded.
15. Returns and Refunds
Return eligibility, authorization, return destinations, shipping costs, damaged products, defective products, exchanges, cancellations, and refund processing are governed by our Return & Refund Policy.
Customers must obtain the correct return instructions before sending a product.
The address printed on a shipment may belong to a supplier, fulfillment facility, carrier, or logistics provider and must not be used for a return unless Cardivexa confirms it in writing.
16. Third-Party Services
Cardivexa may rely on third parties for:
- Ecommerce hosting
- Payment processing
- Fraud prevention
- Order fulfillment
- Shipping and tracking
- Analytics
- Advertising
- Email communications
- Customer-support tools
Third-party services may experience interruptions, errors, delays, or policy changes outside our reasonable control.
Cardivexa does not control independent third-party websites. Links to third-party resources do not necessarily indicate endorsement, sponsorship, or affiliation.
Nothing in this section excludes responsibility Cardivexa has under applicable law for service providers acting on our behalf.
17. Third-Party Products and Trademarks
Certain products sold through Cardivexa may be manufactured or branded by third parties.
Third-party names, trademarks, product images, and logos belong to their respective owners. Their appearance on Cardivexa is for product identification and does not necessarily imply that the trademark owner sponsors, endorses, or is affiliated with Cardivexa.
Any warranty offered by a manufacturer is subject to the manufacturer’s terms. Manufacturer warranties are in addition to—not a replacement for—consumer rights that cannot legally be excluded.
18. Intellectual Property
Unless otherwise identified, original website content created for Cardivexa—including original text, layout, graphics, logos, icons, visual design, and branding—is owned by or licensed to Cardivexa and may be protected by intellectual-property laws.
Without prior written permission, you may not:
- Reproduce substantial website content
- Republish or commercially distribute protected content
- Modify or create derivative works
- Remove copyright or ownership notices
- Use Cardivexa branding in a misleading manner
- Imply an affiliation or endorsement that does not exist
- Copy website content for a competing commercial store
Limited personal use for ordinary shopping and reference is permitted.
19. Intellectual-Property Complaints
If you believe content displayed on Cardivexa infringes your copyright, trademark, or other intellectual-property rights, contact:
Email: arshaborly@gmail.com
Subject: Intellectual Property Notice
Include:
- Your full name and contact information
- Identification of the protected work or right
- Identification and location of the allegedly infringing material
- An explanation of your claim
- Evidence of ownership or authorization
- A statement that the information provided is accurate
- Your physical or electronic signature where appropriate
We may request additional information and may remove or restrict disputed content while reviewing a credible complaint.
Submitting a false or misleading infringement allegation may create legal liability.
20. Website Availability and Security
Cardivexa does not guarantee that the website will always be uninterrupted, error-free, or compatible with every device and browser.
Access may be affected by:
- Maintenance
- Software updates
- Hosting outages
- Security incidents
- Internet disruptions
- Third-party service failures
- Events beyond our reasonable control
Users must not attempt to bypass security measures, introduce malicious software, access another user’s account, or interfere with website operation.
21. Privacy
Personal information is handled according to our Privacy Policy and Your Privacy Choices page.
No online transmission or storage system can be guaranteed completely secure. Customers should protect their account credentials and avoid sending sensitive payment information through ordinary email.
22. Disclaimer of Warranties
To the maximum extent permitted by applicable law, general website information and website access are provided on an “as available” basis.
Cardivexa does not guarantee that:
- The website will always be available
- Every error will be corrected immediately
- Every product will remain in stock
- General fitness information will be appropriate for every person
- A product will produce a particular physical or health result
- Product colors will display identically on every screen
Products remain subject to applicable product descriptions, express warranties, manufacturer warranties, statutory guarantees, and consumer rights.
Nothing in this Legal Notice excludes warranties or remedies that cannot legally be excluded.
23. Limitation of Liability
To the maximum extent permitted by applicable law, Cardivexa will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss arising from use of the website or a transaction when that loss was not reasonably foreseeable or when liability may lawfully be limited.
Where liability can legally be limited, Cardivexa’s aggregate liability relating to a specific purchase will not exceed the amount paid for the product giving rise to the claim.
These limitations do not apply where liability cannot lawfully be excluded or limited, including where applicable:
- Fraud or fraudulent misrepresentation
- Willful misconduct
- Gross negligence
- Death or personal injury caused by legally actionable negligence
- Breach of mandatory consumer rights
- Legally actionable product defects
- Product-safety reporting or recall obligations
- Other non-waivable liability
24. Misuse and Unauthorized Modification
Cardivexa is not responsible, to the extent permitted by law, for injury, loss, or damage caused solely by:
- Ignoring clear product warnings
- Exceeding stated weight or user limits
- Improper assembly
- Unauthorized modification
- Intentional misuse
- Continued use after damage becomes apparent
- Use for an unintended commercial or institutional purpose
- Failure to provide required adult supervision
- Failure to maintain reasonable safety clearance
This section does not excuse Cardivexa from responsibility for defective products, inadequate legally required warnings, inaccurate material representations, or other obligations that cannot be excluded.
25. Changes to This Legal Notice
We may update this Legal Notice to reflect changes to our products, services, business practices, legal obligations, or website functionality.
The updated version will be posted on this page with a revised date.
Changes will not retroactively remove rights that have already accrued unless applicable law permits.
26. Governing Law
This Legal Notice is governed by laws applicable to the operator of Cardivexa in Hong Kong, without regard to conflict-of-law principles, except where mandatory consumer law requires another law to apply.
Nothing in this notice prevents a consumer from exercising a right or bringing a claim in another jurisdiction when that right cannot lawfully be waived.
27. Relationship to Other Policies
This Legal Notice supplements our:
- Terms of Service
- Privacy Policy
- Shipping & Delivery Policy
- Return & Refund Policy
- Your Privacy Choices page
If this Legal Notice conflicts with a mandatory law, that law will apply to the extent of the conflict.
If this Legal Notice conflicts with a more specific store policy, the more specific policy will ordinarily apply to the relevant matter, subject to applicable law.
28. Contact Information
Questions regarding this Legal Notice may be sent to:
Cardivexa Customer Support
Email: arshaborly@gmail.com
Phone: +1 (936) 260-5549
Website: https://cardivexa.com
Business Address:
Cardivexa
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong
Support Hours:
Monday–Friday, 10:00 AM–6:00 PM, Hong Kong Time (GMT+8)
We aim to respond to most inquiries within 1–2 business days. Response times may be longer on weekends, public holidays, or during periods of unusually high inquiry volume.