Terms of Service

Overview

This website is operated under the store name Cardivexa. Throughout the website, the terms “Cardivexa,” “we,” “us,” and “our” refer to the operator of Cardivexa.

Cardivexa provides this website, including its information, products, features, tools, and related services, subject to these Terms of Service (“Terms”).

These Terms apply to visitors, customers, account holders, content contributors, and other users of https://cardivexa.com.

By accessing or using the website, creating an account, submitting an order, or purchasing a product, you acknowledge that you have read and agree to these Terms and the policies incorporated into them, to the extent permitted by applicable law.

If you do not agree to these Terms, do not use the website or purchase products from Cardivexa.

Last updated: August 11, 2026

1. Eligibility and Age Requirements

You must be at least the age of legal majority in your jurisdiction or use the website under the supervision and with the permission of a parent or legal guardian.

By placing an order, you represent that:

• You have legal capacity to enter into a binding agreement
• The information you provide is accurate and complete
• You are authorized to use the selected payment method
• Your purchase is for a lawful purpose
• You will comply with applicable laws and product restrictions

Products intended for adult assembly, supervision, or use should not be purchased or used independently by minors.

2. Changes to These Terms

We may update these Terms when reasonably necessary to reflect changes to:

• Our products or services
• Website functionality
• Business practices
• Payment or fulfillment operations
• Applicable laws or regulatory requirements
• Security, fraud-prevention, or safety procedures

The current version will be posted on this page with its effective or last-updated date.

Changes will not retroactively reduce rights already accrued unless permitted by law. Your continued use of the website after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

3. Online Store Use

You may use Cardivexa only for lawful personal or commercial shopping purposes.

You must not:

• Use the website or products for an illegal or unauthorized purpose
• Violate applicable laws, regulations, or third-party rights
• Submit false, misleading, fraudulent, or incomplete information
• Attempt unauthorized access to the website, accounts, servers, or systems
• Introduce malware, viruses, malicious code, or disruptive technology
• Scrape, copy, crawl, harvest, or extract website content without authorization
• Interfere with website security or normal operation
• Impersonate another person or organization
• Use stolen payment information
• Place orders for fraudulent resale, export, or prohibited activity
• Circumvent product limits, security checks, or promotional restrictions

We may restrict or terminate access when we reasonably believe a violation, security threat, fraud risk, or unlawful activity has occurred.

4. Customer Accounts

Some website functions may require an account.

You are responsible for:

• Providing accurate and current information
• Maintaining the confidentiality of your login credentials
• Restricting unauthorized access to your account
• Reviewing activities conducted through your account
• Notifying us promptly of suspected unauthorized use

Do not share passwords or security codes with unauthorized individuals.

We may suspend or close an account when reasonably necessary to protect customers, investigate suspected fraud, comply with law, or enforce these Terms.

Account suspension does not remove payment obligations or other responsibilities arising before suspension.

5. Product Information

We make reasonable efforts to present accurate product titles, descriptions, photographs, dimensions, specifications, compatibility information, included components, warnings, and pricing.

However:

• Colors may vary because of lighting, photography, manufacturing batches, and screen settings
• Packaging may vary from the images displayed
• Manufacturers may make minor design or specification changes
• Measurements may contain reasonable manufacturing or manual-measurement tolerances
• Products may appear larger or smaller in photographs
• Accessories shown for demonstration may not be included unless stated
• Product information provided by suppliers may occasionally contain errors

Customers should review the complete product description, specifications, weight limits, dimensions, compatibility information, and included-components list before purchasing.

If a material product characteristic differs from its description, contact us according to our Return & Refund Policy.

6. Fitness and Exercise Product Safety

Cardivexa sells products associated with cardio exercise, running, aerobics, jumping, fitness training, recovery, and related activities. Physical exercise and the use of fitness equipment involve inherent risks, including falls, collisions, overexertion, equipment failure, property damage, and personal injury.

Before using a product:

• Read all manufacturer instructions and warnings
• Confirm that all parts are present and undamaged
• Assemble the product correctly
• Inspect fasteners, frames, cords, handles, surfaces, and safety components
• Confirm the applicable user weight, age, height, and skill restrictions
• Place equipment on a stable and appropriate surface
• Maintain adequate clearance from walls, furniture, ceilings, people, and hazards
• Use required safety accessories and adult supervision
• Stop using any product that appears loose, damaged, unstable, worn, or defective

Products must not be modified, overloaded, misused, or used for purposes inconsistent with their instructions.

Products such as trampolines, jump ropes, balance equipment, aerobic platforms, running accessories, and resistance products may require particular space, supervision, maintenance, and physical ability.

7. Health and Medical Disclaimer

Content on Cardivexa is provided for general product information and educational purposes. It is not medical advice, diagnosis, treatment, rehabilitation guidance, or a substitute for advice from a qualified healthcare professional.

Cardivexa does not guarantee that any product, exercise, routine, or information will:

• Prevent or treat an illness or injury
• Produce weight loss
• Improve cardiovascular health
• Increase fitness or athletic performance
• Be suitable for every person
• Produce a particular result within a particular period

Individual results vary.

Consult a qualified healthcare professional before beginning or changing an exercise program, particularly if you:

• Have a medical condition
• Have a history of cardiovascular problems
• Are pregnant
• Are recovering from surgery or injury
• Experience dizziness, pain, breathing difficulty, or unusual symptoms
• Take medication that may affect exercise
• Have been advised to limit physical activity

Stop exercising and seek appropriate medical assistance if you experience concerning symptoms. In an emergency, contact local emergency services.

Nothing in this section excludes liability or consumer rights that cannot legally be excluded.

8. Product Recalls and Safety Notices

Do not use a product that is subject to a safety recall or official stop-use notice.

If Cardivexa becomes aware of a material recall or safety notice affecting a product we supplied, we may contact affected customers using available order information and provide instructions when reasonably possible.

Customers should follow recall, repair, disposal, or replacement instructions issued by the manufacturer or appropriate authority.

If you believe a product presents a safety risk, stop using it and contact us promptly.

9. Product Availability

Products may be available only online and may have limited quantities.

Displaying a product as available does not guarantee that inventory remains available when an order is processed. Inventory information can be affected by:

• Simultaneous customer orders
• Supplier inventory changes
• Fulfillment errors
• Damaged stock
• Discontinued products
• Technical synchronization delays

If a product becomes unavailable after purchase, we may cancel the affected item and issue a refund, offer a suitable alternative with your consent, or provide another lawful resolution.

We will not substitute a materially different product without obtaining appropriate customer consent.

10. Prices and Currency

Unless otherwise stated, prices displayed for United States customers are in U.S. dollars.

Prices, discounts, promotions, and product availability may change before an order is accepted. Changes will not affect an accepted order except when:

• The customer agrees to the change
• A clear pricing or listing error occurred
• A tax or legally required charge must be corrected
• Applicable law permits the adjustment

Prices displayed online may differ from prices available through other sellers or marketplaces.

11. Pricing and Listing Errors

We may correct typographical, pricing, description, inventory, promotional, shipping, or technical errors.

If an order contains an obvious or material error, we may:

• Contact you for confirmation
• Correct the information before acceptance
• Cancel the affected product or order
• Issue an appropriate refund

We will not charge a corrected higher price without obtaining your agreement when consent is legally required.

12. Taxes, Duties, and Customs Charges

Applicable sales tax or other required charges may be calculated during checkout based on available order and location information.

For international orders, import duties, customs charges, brokerage fees, value-added taxes, and local government charges may not be included unless clearly displayed as collected during checkout.

Customers are responsible for applicable import charges not collected by Cardivexa, subject to mandatory law.

13. Payment

Available payment methods are displayed during checkout and may be processed by third-party payment providers.

By submitting payment information, you represent that:

• The information is accurate
• You are authorized to use the payment method
• Cardivexa and its payment providers may authorize and process the transaction
• You will pay valid charges associated with the accepted order

A pending payment authorization does not necessarily mean the order has been accepted or shipped.

We may request reasonable verification or decline a transaction when fraud, unauthorized use, payment failure, or security concerns are suspected.

Do not send complete payment card information, security codes, banking passwords, or account credentials by email.

14. Order Submission and Acceptance

Submitting an order is an offer to purchase the selected products.

An order is accepted when Cardivexa confirms acceptance or begins fulfillment, subject to applicable law. An automated confirmation email may only confirm receipt of the order.

We may lawfully decline, limit, or cancel an order because of:

• Product unavailability
• Payment failure
• Suspected fraud or unauthorized activity
• Pricing or listing errors
• Shipping restrictions
• Excessive quantities
• Product safety or legal restrictions
• Suspected resale abuse
• Violation of these Terms

If we cancel a paid order, we will refund the affected amount to the original payment method.

We will not refuse service for an unlawful discriminatory reason.

15. Order Limits and Resale

We may limit quantities purchased per person, household, account, payment method, or delivery address when reasonably necessary to:

• Prevent fraud
• Protect inventory availability
• Enforce promotional limits
• Prevent unauthorized resale
• Comply with product or shipping restrictions

Products purchased from Cardivexa may not be relabeled, materially altered, represented as manufactured by Cardivexa, or resold in a misleading or unlawful manner.

16. Order Changes and Cancellations

Contact us promptly if you wish to change or cancel an order.

We will attempt to accommodate the request when processing or shipment has not begun, but changes and cancellations are not guaranteed.

An order is not cancelled or changed until Cardivexa confirms it in writing.

Once fulfillment or shipment begins, you may need to receive the product and follow our Return & Refund Policy.

17. Shipping and Delivery

Shipping charges, processing times, estimated delivery periods, tracking procedures, address responsibilities, customs charges, and lost-package procedures are governed by our Shipping & Delivery Policy.

Delivery dates are estimates unless expressly stated otherwise.

If we cannot ship within the promised or legally applicable timeframe, we will provide notice and offer delay-consent or cancellation options when required by law.

18. Returns and Refunds

Returns, exchanges, damaged products, defective products, refund eligibility, return shipping costs, and processing times are governed by our Return & Refund Policy.

Contacting us does not automatically approve a return or refund. Do not send a product to our business address, the address on its original package, or any other location unless Cardivexa confirms the correct return address in writing.

Nothing in these Terms limits return, refund, repair, replacement, cancellation, or warranty rights that cannot legally be restricted.

19. Promotions and Discount Codes

Promotions may be subject to additional terms, including:

• Eligibility requirements
• Minimum order amounts
• Product exclusions
• Geographic restrictions
• Quantity limits
• Expiration dates
• One-use or one-per-customer restrictions

Unless expressly permitted:

• Promotions cannot be combined
• Discounts cannot be exchanged for cash
• Expired promotions cannot be applied retroactively
• Discount codes cannot be reproduced, sold, or obtained fraudulently

We may cancel or correct a promotion affected by fraud, abuse, technical error, or material misrepresentation, subject to applicable law.

20. Intellectual Property

The website and its original content—including text, layout, graphics, logos, icons, photographs, videos, design elements, and software—are owned by or licensed to Cardivexa and protected by applicable intellectual-property laws.

You may use the website for personal, lawful shopping purposes.

Without authorization, you may not:

• Reproduce or republish substantial website content
• Modify or create derivative works from protected content
• Sell, sublicense, or commercially exploit website content
• Remove copyright, trademark, or ownership notices
• Use Cardivexa branding in a misleading manner
• Suggest sponsorship, affiliation, or endorsement that does not exist

Product names and trademarks belonging to third parties remain the property of their respective owners. Their appearance does not necessarily imply affiliation or endorsement.

21. Customer Reviews and Submitted Content

If you submit a review, photograph, video, comment, suggestion, or other content, you represent that:

• It reflects your genuine experience or opinion
• It is accurate to the best of your knowledge
• You have the right to submit it
• It does not infringe third-party rights
• It does not contain unlawful, threatening, defamatory, deceptive, or private information
• Any material relationship, incentive, or compensation has been clearly disclosed

You retain ownership of your original content. By submitting it to Cardivexa, you grant us a non-exclusive, worldwide, royalty-free license to host, display, reproduce, format, and use it for operating and promoting the store, subject to applicable law and any permissions presented at submission.

We may moderate or remove content for lawful reasons, including spam, fraud, personal information, harassment, irrelevance, infringement, or violation of these Terms.

We will not require a positive opinion as a condition for receiving an incentive, knowingly publish fake reviews, or suppress genuine negative reviews solely because they are unfavorable.

22. Feedback and Suggestions

If you voluntarily provide product ideas, website suggestions, or general feedback without a separate written agreement, we may use that feedback without an obligation to compensate you.

This does not transfer ownership of confidential information or intellectual property that you have clearly identified and that Cardivexa has expressly agreed in writing to receive confidentially.

23. Third-Party Services and Links

The website may contain links to or integrations with third-party services, including:

• Payment providers
• Shipping carriers
• Analytics services
• Social media platforms
• Product manufacturers
• Advertising services
• Embedded applications

Third-party services are governed by their own terms and privacy practices. Cardivexa does not control independent third-party websites.

A link does not necessarily constitute endorsement. Review third-party terms before using their services.

Nothing in this section excludes responsibility Cardivexa has under applicable law for service providers acting on its behalf.

24. Optional Third-Party Tools

We may provide access to optional tools operated by third parties.

Such tools may be provided subject to third-party availability, terms, and technical limitations. Use them at your discretion after reviewing the applicable conditions.

We do not guarantee that every third-party tool will remain available, uninterrupted, or compatible with every device.

25. Privacy and Data Protection

Our collection, use, storage, disclosure, and protection of personal information are described in our Privacy Policy.

By using the website, you acknowledge that online communications and transactions involve the processing and transmission of information through service providers and networks.

Payment information is processed using the security measures provided by our payment partners. No online system can be guaranteed completely secure.

26. Electronic Communications

By contacting us, creating an account, or placing an order, you consent to receive transactional communications reasonably necessary to administer your request or order, such as:

• Order confirmations
• Payment notifications
• Shipping updates
• Safety notices
• Account security messages
• Customer-support responses
• Policy or service notices

Transactional communications are separate from promotional marketing messages.

Marketing communications will be sent according to applicable consent and opt-out requirements. You may unsubscribe from marketing emails using the available unsubscribe method, but you may continue to receive necessary transactional messages.

27. Website Availability

We aim to maintain reliable website access but do not guarantee uninterrupted, error-free, or continuously available service.

The website may be suspended, updated, restricted, or discontinued because of:

• Maintenance
• Security incidents
• Technical failures
• Provider outages
• Legal requirements
• Product or operational changes
• Events beyond our reasonable control

We may modify website features without notice when reasonably necessary. This does not remove obligations relating to accepted orders or accrued consumer rights.

28. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and general informational content are provided on an “as available” basis.

We do not promise that:

• Website access will always be uninterrupted or error-free
• Every defect will be corrected immediately
• The website will be compatible with every device or browser
• General fitness information will produce a particular result
• Products will meet every subjective preference or unstated purpose

Products remain subject to express warranties, product descriptions, manufacturer warranties, and statutory guarantees that apply to the transaction.

Nothing in these Terms excludes warranties, guarantees, or remedies that cannot legally be excluded.

29. Limitation of Liability

To the maximum extent permitted by applicable law, Cardivexa will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from website use or a transaction when such losses were not reasonably foreseeable or when liability may lawfully be limited.

Where liability may legally be limited, Cardivexa’s aggregate liability arising from a specific purchase will not exceed the amount paid for the product giving rise to the claim.

These limitations do not apply to liability that cannot lawfully be excluded or limited, including where applicable:

• Fraud or fraudulent misrepresentation
• Willful misconduct
• Gross negligence
• Death or personal injury caused by legally actionable negligence
• Breach of non-waivable consumer rights
• Obligations imposed by product-safety law
• Other liability that applicable law prohibits us from limiting

30. Customer Responsibility

Customers are responsible for:

• Selecting products appropriate for their intended use
• Reviewing product descriptions and compatibility information
• Following assembly, operation, maintenance, and safety instructions
• Using equipment within stated limits
• Providing appropriate supervision
• Inspecting products before and during use
• Discontinuing use of damaged or unsafe products
• Seeking professional health advice when appropriate

Customer responsibility does not excuse Cardivexa from liability for defective products, inaccurate material representations, or obligations that cannot be excluded under applicable law.

31. Indemnification

To the extent permitted by law, you agree to indemnify Cardivexa against third-party claims and reasonable costs directly arising from your:

• Intentional unlawful use of the website
• Material violation of these Terms
• Infringement of another person’s rights
• Fraudulent activity
• Unauthorized modification or commercial misuse of a product
• Content submitted in violation of Section 21

This provision does not require a consumer to indemnify Cardivexa for Cardivexa’s own negligence, unlawful conduct, defective products, or non-waivable obligations.

32. Fraud and Policy Abuse

We may investigate and take proportionate action when there is reasonable evidence of:

• Unauthorized payments
• False claims
• Return fraud
• Product substitution
• Promotion abuse
• Account takeover
• Fabricated documents or photographs
• Repeated intentional policy violations

Actions may include order cancellation, account restriction, refund review, preservation of transaction evidence, or reporting suspected unlawful conduct to payment providers or authorities.

We will not restrict legitimate consumer complaints, reviews, disputes, or legal rights.

33. Termination

We may suspend or terminate access to the website for a material violation of these Terms, unlawful activity, fraud, abuse, or a serious security risk.

Termination does not affect:

• Accepted payment obligations
• Existing return or refund rights
• Provisions intended to survive termination
• Rights and liabilities accrued before termination

You may stop using the website at any time.

34. Force Majeure

To the extent permitted by law, Cardivexa is not responsible for delay or failure caused by events beyond its reasonable control, including:

• Natural disasters
• Severe weather
• War or civil unrest
• Government action
• Public emergencies
• Labor disputes
• Carrier interruptions
• Customs disruptions
• Widespread infrastructure or system failures

This section does not remove a customer’s right to cancellation, refund, or another remedy that cannot legally be restricted.

35. Severability

If a provision of these Terms is found unlawful, invalid, or unenforceable, it will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect where legally possible.

36. No Waiver

Failure to enforce a provision on one occasion does not permanently waive the right to enforce it later.

Any waiver must be clear and apply only to the specific matter for which it is given.

37. Assignment

You may not transfer contractual rights or obligations relating to an order without our written consent when such consent is legally permitted.

Cardivexa may transfer its rights or obligations as part of a lawful business reorganization, sale, merger, service-provider arrangement, or transfer of operations, provided this does not unlawfully reduce customer rights.

38. Entire Agreement

These Terms and the policies incorporated by reference constitute the agreement relating to use of Cardivexa and purchases made through the website.

They include our:

• Privacy Policy
• Shipping & Delivery Policy
• Return & Refund Policy
• Other policies expressly presented during checkout

If a product-specific written term conflicts with these general Terms, the more specific term will ordinarily apply to that product, subject to applicable law.

39. Governing Law and Disputes

These Terms are governed by the laws applicable to the operator of Cardivexa in Hong Kong, without regard to conflict-of-law principles, except where mandatory consumer law requires another law to apply.

Before beginning formal proceedings, we encourage customers to contact us and provide:

• Their name
• Order number
• A description of the dispute
• The requested resolution
• Relevant supporting information

We will attempt to review the issue in good faith.

To the extent permitted by applicable law, disputes may be submitted to courts with appropriate jurisdiction in Hong Kong. This provision does not remove any right a consumer has to bring a claim in another jurisdiction when that right cannot lawfully be waived.

These Terms do not require binding arbitration and do not prohibit lawful participation in a class or representative action.

40. Business Information

Store Name: Cardivexa
Website: https://cardivexa.com
Email: arshaborly@gmail.com
Phone: +1 (936) 260-5549

Business Address:

Cardivexa
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

This address is provided for business correspondence and legal notices. It is not automatically a product return address.

Do not send returns to this address unless Cardivexa provides written authorization and confirms it as the correct return destination for your order.

41. Contact Information

Questions about these Terms should be sent to:

Cardivexa Customer Support
Email: arshaborly@gmail.com
Phone: +1 (936) 260-5549
Website: https://cardivexa.com

Support Hours:
Monday–Friday, 10:00 AM–6:00 PM, Hong Kong Time (GMT+8)

We aim to respond to most inquiries within 1–2 business days. Response times may be longer on weekends, public holidays, or during periods of unusually high inquiry volume.